In the left menu, there is a link Contact form through that you can authorize any other changes, requirements etc. The form should be used preferentially for the contact with the customer support.
The customer, who writes through the authorized Contact form, is entitled to ask for any feasible changes by the service which is placed in this account.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.