Autoresponders (email robots)

An autoresponder is a virtual account sending automatic responses to senders of received messages and at the same time sends the message to the address specified when creating the account.

Adding an autoresponder

Login into webmail with the postmaster account or a privileged account (for more information see Access management).
In the top menu choose Admin.
If you can not see the Admin option, choose Tools and then Admin from the dropdown menu.

In the left main menu choose the item Autoresponders and click the ADD AND AUTOREPONDER button.
Enter the name of the autoresponder and click the ADD button. Afterwards you can open the autoresponder for editing by clicking on its name.
Now you can enter an email address for
  • Address for forwarded mail (copy-to) - enter the address the received messages should be forwarded to (just one address possible).
  • Autoreply - the message that will be sent to the sender of a received email.
On the page, you can find sections that enable you to set up antispam rules the same way as you might know from regular mailboxes.
  • Antispam – there is one difference in comparison to a regular mailbox – messages cannot be moved to the Spam folder because it does not physically exist.
  • Whitelist
  • Blacklist
Save the changes made on the site by clicking the SAVE AUTORESPONDER button (its name varies depending on in which section you currently are).
Edit autoresponder
Click the name of autoresponder.
Continue the same way as during creation of the robot.
Export autoresponder
Select autoresponders in the list and click the Export button found below the list.
Autoresponders will be exported into the CSV (coma separated values).
Emailové adresy včetně nastaveného přeposílání jsou vyexportované do formátu CSV (hodnoty oddělené čárkami).
The robot’s name, email address for forwarding messages, antispam settings including address count in the blacklist and whitelist
Delete autoresponder
You can delete single robots by clicking the Delete button in the top right corner of the Edit page.

For mass deletion select the requested robots in the list and then click the Delete button found below the list.